Last updated June 2021
(1) Linguedo GmbH, Friedrich-Ebert-Anlage 36, 60325 Frankfurt am Main, (hereinafter “Linguedo”) operates a platform for independent learning from the URL https://intuedo.com/course (hereinafter “Platform”). To use the online Platform https://intuedo.com/course all users are obliged to follow the following terms of usage (hereinafter “Terms of Usage”). The Terms of Usage set out the contractual relationship between Linguedo and the users, establishing terms of usage and the accepted use allowed on the platform, as well as its functions and the service by the users. The current Terms of Usage are applicable at the time of use.
(2) Providing there are the technical capabilities, via the platform Linguedo provides persons with a platform to independently learn the German language. The Platform and its offers, the services and functions within it are aimed primarily at those wishing to learn the German language. Users may register and create a profile on the Platform free of charge. Registered users may use various functions of the Platform, as well as being able to buy online courses to learn independently for a fee and other learning materials (hereinafter “Language Course”). Furthermore, the Platform can be used as a tool for registered users to interact, allowing them to “connect” with others, share ideas and communicate using private messages, so-called groups and the forum.
(3) Those registered as users on the Platform, are hereinafter known as “Registered users”.
(4) Users of the website https://intuedo.com/course without registering, are hereinafter known as “Non-registered users”.
(1) These Terms of Usage set out the contractual terms for the free usage agreement between Linguedo and the users concerning the use of the Platform intue.do and the way the functions are used and the services of the Platform intue.do by the users, the use of the forum and groups, the management of contacts and “connections”, it regulates behaviour with regard to others, as well as governing the obligations of the users, limitations of use, blocking user profiles, deleting user profiles and the users’ responsibilities in relation to the content, posts and statements made by and/or removed by users.
(2) These Terms of Usage set out exclusively the contractual relationship between Linguedo and the users for the free usage agreement, in particular, registering as a user on the Platform and the services and functions which are offered free of charge, including modules for the free course and the use of other free services. Contracts with third parties, in particular, those contracts relating to paid content for the user via the Platform (e.g. via a “reseller”) and Language courses and other paid content offered by external vendors (“reseller”), are governed by the General Terms and Conditions (GTC) of the reseller. At the same time the regulations regarding the possibility to revoke access, the duration of the contract, the possibility to cancel, possible costs, the payment methods, responsibilities and other contractual regulations between the user and the respective reseller with regard to paid services bought from the reseller are available to see.
(3) Only natural persons may register on the Platform. Registration is necessary to use both the services and free functions (for example, the creation of a user profile), as well as paid Linguedo services (e.g. Language courses) but also to purchase Language courses (paid) or other learning materials. These Terms of Usage form the legal basis for registration and use.
(4) The use of most services and functions offered on the Platform is reserved for Registered users. The use of the Platform and its services offered by Linguedo is only allowed for users which have the right to conclude a contract with Linguedo, in particular, they must not be minors and are working, they must have completed their registration by entering their necessary personal data in a complete and verifiable manner, they have accepted these Terms of Usage and have been granted access by Linguedo. More details on the purchase of paid content and paid services (in particular, Language courses and learning material) are set out in the General Terms and Conditions (GTC) of the reseller providing this content.
(5) Use of the Platform is granted so long as the user observes the Terms of Usage, respects the aims of the platform and does not improperly use the services and functions offered and their behaviour on the Platform does not violate the laws in place and does not damage others’ rights and on the condition that their user profile does not become limited, blocked or deleted by Linguedo.
(6) By using the Platform the user recognises the application of the terms and the fundamental principles contained within these Terms of usage which are applicable to the use and purposes of the Platform including the behavioural rules. This applies to both Unregistered users and in particular, Registered users.
(7) Users who register on the Platform, through registering, must accept these Terms of usage.
(1) To use the majority of services and functions offered on the Platform it is necessary to register as a user and create a user profile that is protected with a password. Registration is also a prerequisite to have access to certain free content and purchase paid Languages courses. Registering as a user is free. For the conclusion of the contract, the following languages are available: English, German, Italian. Only adults may register.
(2) Should a user be a minor, that is they have not yet turned 18, they may use the Platform, as well as the offers, services and functions based on the rules without registering with the authorisation of a legal representative (e.g. a parent). Only adults are able to agree to the usage contract.
(3) You can register as a user on the Platform via the following link https://intuedo.com/course/free-registration/. Registering as a user is free and in order to do so, personal data must be entered (username, nickname, name, email address and password), accepting the Terms of usage is also a prerequisite for registering. The user may view and save the Terms of usage during the registration process. By registering (free) there are no paid services agreed, in particular, no subscriptions, no sales contracts and no purchase of Language courses or other learning materials is agreed.
(4) Having entered user data, it is necessary for the user to correct them before concluding the registration process. By sending the completed registration form, by clicking on “Complete registration”, the user sends Linguedo a proposal to agree to a free usage agreement. Linguedo accepts such a proposal, activating the user’s profile and sending a confirmation email to the email address entered in the registration form. The access to the registration offer is confirmed by the user without unnecessary delay by email. Following the activation of the user’s profile by Linguedo, the user has access to the free services and functions of Linguedo. Linguedo reserves the right, in specific circumstances, to refuse the acceptance of a proposal by the user to complete the free usage agreement (e.g. if the user is underage) without having to justify it.
(5) The user receives the Terms of usage applicable at the time of their registration via email. Following the conclusion of the contract, Linguedo does not save the contractual text of the Terms of usage applicable at the moment the contract was concluded. It is possible to read, review, save and print the current Terms of usage via the Platform at the following link https://intuedo.com/course/terms/ at any time.
(6) It is important to note that by concluding the free usage agreement by registering as a user only applied to the free service offered by Linguedo, therefore, the right to consumer withdrawal is not applicable in this context.
(7) Based on these Terms of usage and the law in place, registered users have the right to use the services and functions offered (for free) by Linguedo and if necessary, to purchase paid services (Language courses, access to further learning materials, etc.) from external suppliers or “resellers” (DigiStore24) via the Platform.
(1) Registers users may purchase paid services via the Platform (e.g. Language courses and other learning materials) via third parties or “reseller” (Digistore24).
(2) Contracts relating to paid services are not concluded with Linguedo, rather directly and exclusively between the user and the external supplier (reseller).
(3) In the event that the Registered User purchases paid services via the Platform intue.do, the General Terms and Conditions of the reseller apply.
(4) The contractual conditions for the purchase of paid services can be taken from the General Terms and Conditions of the respective reseller, which will be made displayed and made available to the user when concluding the contract between the user and the reseller, in other words, during the order/purchase phase with the reseller before the user agrees to the contract, in a clear and understandable manner, adapted to and suitable for remote communication.
(5) The respective reseller is responsible for the information provided to the customer. The necessary information provided to the customer may include:
And any further information to be provided to the user or the customer will be made available together with instructions on withdrawal and a withdrawal form before the sending of the contract by the reseller in a clear and understandable manner in the way of a text or permanent online support.
(1) Linguedo expressly reserves the right to amend these Terms of usage, for example, to implement legal changes or to adjust the services and functions.
(2) The amendment of the Terms of usage is allowed without prior approval from the user so long as it does not disadvantage the user, in particular, if the amendments financially disadvantage the user. Other amendments to the Terms of usage will be communicated to the user by email at least six weeks before they are implemented or they come into effect together with the possibility to object to them and the effect or not objecting. In the event that the amendments are objected to by the user, by the foreseen deadline, until further notice, the Terms of usage applicable at the time will continue to be valid until the objection is filed.
(3) If the user objects to the amendments to the Terms of usage, Linguedo reserves the right to terminate the contractual agreement with the user. If the user does not explicitly object to the amendments within six weeks of the communication, this will be sufficient for tacit authorisation. If the user does not agree with the amendments to the Terms of usage, they may withdraw from the contract or delete their profile, withdrawing from the contract, at any time.
(4) The withdraw of the contract or deletion of a user profile by the user does not affect the validity of any contracts between the user and third parties (e.g. reseller) in relation to Language course and other paid learning materials, as well as the obligation of the contractual partner (user) to comply with the relative reseller course costs.
(1) Linguedo provides users with different services and functions for free on the Platform. To allow free services to be used, such as connections between users, the use of forums and groups, the messaging and similar functions, Linguedo only makes the technical side of the Platform available and adapts only the necessary technical measures to make it available. Linguedo is not responsible for the continuous availability of the Platform.
(2) Linguedo is not responsible for the content and information present in the user’s profile, for the correctness of profile data, for other content created by the user or their posts and their potential publication, sharing and public availability via the Platform and the Platform’s services (e.g. forum, messaging function, etc.).
(3) Linguedo reserves the right to limit, modify or remove services and functions on the Platform without notice, even without informing individual users in advance of this. To this end, communication to users, if needed, generally happens via the Platform.
(4) Linguedo has the right to limit or temporarily suspend the Platform’s activities and its functions, in a way which is necessary and adequate to perform maintenance. Users will be informed prior to this, so long as technically possible and reasonable for Linguedo, via email or a general communication via the Platform.
(5) Linguedo does not verify content, editorial or otherwise of the data given by users, profile data, posts in the forum or any other type of content or communication generated by the user.
(6) Linguedo does not provide any service to provide the technical requirements or anything similar for the user’s internet usage. The user is responsible and assumes the costs themselves in order to have the technical prerequisites for access to the internet and the opening of content, as well as the use of the Platform.
(1) Linguedo has the right to amend services and functions on the Platform, to add new functions or features, or to remove current functions and features at any time.
(2) Linguedo rejects all responsibility for content generated by users of the Platform.
(3) By registering on the platform there is no contract concluded for paid services between Linguedo and the user, there is only a free usage agreement. Paid services must be purchased separately by the user. To this end the GTC of the reseller are applicable.
(4) There is no verification, limitation or quality control, censorship or other amendments to content and posts generated by the users on the Platform. The respective user is exclusively responsible for the user’s profile content and all users’ posts in the framework of the service and functions offered on the platform.
(5) Linguedo has the right to use content generated by the users on the Platform for the purposes mentioned, in particular, to share them in a digital format (even individually) and to make them publicly accessible (including necessary technical editing to that end of the data and content, for example, changing the format, compression, conversion, coding, etc.).
(6) In order to maintain the security of the Platform, to meet applicable laws and to ensure the rights of third parties are respected, as well as to curb any abuse and prevent technical disruption, as well as to defend again hackers, Linguedo has the right to deactivate or limit the services and functions.
(7) Following from a report of a third party or any other manner of informing us, Linguedo has the right to verify the compatibility of content and profile data generated by the user, as well as the user’s posts, under the legal regulations, rights of third parties and these Terms of usage and to block or make accessible to third parties (competent or legal authorities) such data, content or posts.
(8) If the content or posts generated by the user on the Platform violate the Terms of usage or the regulations or the behavioural rules established by Linguedo in the Terms of use, the purpose of the Platform, the legal regulations, rights of third parties (for example, commercial property) or morality, if they represent a danger to security and public order, incite violence, include pornographic content, are dangerous to minors, racist, sexist, discriminatory or illicit in any way, or it is necessary to protect minors, to protect or ensure third-party rights, to protect personal honour or for any other reason or if ordered to by the authorities or courts, Linguedo has the right, from the moment such things are brought to its attention, to block access to and delete the content in question. In particular, Linguedo also has the right to block the user’s access to their profile and to refuse the user to reregister, in other words, to technically impede and block the user permanently.
(1) During registration the user is obligated to insert all personal and other data in a truthful and complete manner. Furthermore, the user is obligated to ensure that their personal data is and remains truthful, complete and up to date.
(2) The user is obligated to store their access data as well as the password for their profile in a secure way and separately from others, to protect from access by third parties and not to divulge such information to third parties. The user is not authorised to provide their user profile or access data to others or to transfer in whole or in part to third parties. The user is responsible themselves for the confidentiality and the security of their own user profile and access data.
(3) The user is obligated to inform Linguedo in writing of any improper use of their user profile and their access data (including loss or theft of their access data) without due delay by sending an email to datenschutz@linguedo.com. Any damages occurring from the use of a profile or access data by an unauthorised third party, in particular, due to the improper use of a profile by a third party or the lack of or late communication of improper use or danger or improper use, shall remain the responsibility of the user. The user is obligated to compensate Linguedo for all damages resulting in such a situation.
(4) The user does not have a right to continuous access and availability without interruption of the Platform and the offers, services and functions included, this includes Language courses and other (learning) content.
(5) In the context of using the Platform and services and the functions included, in particular, in forums and groups, the user is obligated to respect the following behavioural rules:
(6) Content generated by users on the Platform or content made available, in part or in whole, may be protected by copyright, commercial property or other laws. We remind you again, that the publication, sharing, displaying, copying, diffusion, public accessibility, public perceptibility, the divulging or any other use by other users is allowed, in line with the principle of prior authorisation by the other party or by the owner of the rights in question and that the user responsible is themselves responsible.
(7) The user is obligated to not circumvent themselves or via third parties the security measures in place on the Platform and to not carry out any technical manipulations of the Platform or its services and functions. In particular, the user is obligate not to create spyware, viruses, malware or damaging code on the Platform or on their user profile and not to transfer them to third parties by using Linguedo’s services or functions.
(8) The user is obligate to use Linguedo’s services, as well as the Platform, for the purpose set out by Linguedo and to not use them improperly for other purposes.
(9) The user is obligated to respect the regulations and laws with regard to all content transferred by them when using the Platform and the data, information, images, photos, locations and brands, the representations and generated texts, to not break legal regulations and to guarantee the rights of third parties and to create or publish content exclusively which do not violate the rights of third parties, in particular, rights with regard to immaterial property, copyright and commercial rights, brand names, naming rights, human rights as well as any other third-party rights.
(10) The user is obligated to not violate criminal law and the regulations regarding the protection of minors, as well as the protection of personal reputation, in particular, not to generate racist, illegal, pornographic content or content which has a sexual nature, is dangerous to children, incites hatred or violence or derogatory and to not make it available via their own user profile.
(11) Language courses, course content, accompanying material and other content on the Platform (e.g. texts, images and photos, etc.), even if made available to users via third parties (reseller) for a fee, are subject to copyright. The user is obligated to respect copyright or any other regulation relating to the Language course, course content, accompanying materials and any other content on the Platform (e.g. texts, images and photos) which are available through the Platform, which are provided by Linguedo or the reseller or which are made available to Registered users of the Platform. In particular, the user is obligated not to copy, duplicate (neither in an analogue nor digital nor other IT format) the Platform’s content, in particular, texts, photos, learning materials and Language courses from Linguedo, including the corresponding documents and accompanying materials or excerpts or parts of these (even if they are made available through a reseller) and no not share, make them publicly accessible or publicly availably (even in the context of private communications via email Messenger services or other apps) or to use them without permission in any way that is not authorised. Registered users may consult, save and print the content only for private use. No other use apart from that mentioned is permitted, in particular, business, commercial or industrial use.
(12) The obligations set out in Art. 8 of these Terms of usage and the behavioural rules are the fundamental obligations of the user. In the event that they are not followed by the user, Linguedo has the right to withdraw from the contract in exceptional circumstances and without prewarning.
(1) User profiles on the platform may be created exclusively by private users (natural persons) based upon these Terms of usage and only in the context of these Terms of usage and the obligations set out in them, including the behavioural rules set out above.
(2) You can register as a user on the Platform via the following link https://intuedo.com/course/free-registration/. Registering as a user and the conclusion of the usage agreement are regulated on the basis of these Terms of usage. Registration is free and occurs following the entry of the user’s personal data (mandatory fields include username, nickname, name, email address and password). The confirmation, understanding and acceptance of these Terms of usage by the user are a prerequisite to registration.
(3) The Platform offers Registered users the following functions with regard to the user profile and account settings:
(a) Registered users have the option to use all free services available on the Platform, such as messaging functions, functions to complete and modify user data, functions relating to groups and the forum.
(b) Under the “Profile” menu Registered users who are logged in can view and edit their access data and account settings. Nicknames can be amended later. It is not possible to change the user name.
(c) Under the “Account>Email preferences” menu Registered users can change their email preference settings.
(d) Under the “Privacy” menu Registered users can change their profile visibility settings, or, set and select who can see their profile details.
(e) Under the “Invite to groups” menu Registered users can limit group invites to only their contacts.
(f) under the “Export data” menu Registered users can download a copy of all the data they have generated on the Platform.
(G) Under the “Delete account” menu Registered users can completely delete their user profile. By doing this all content generated by the user is deleted permanently and irrevocably. Only the data necessary to carry out any contractual obligations or for which there is a legitimate interest (e.g. to claim or defend a right) or there is an obligation to store it, will continue to be stored. More information regarding this is available in the Privacy policy or in the information relating to the protection of personal data which you received when concluding the contract on free services or when you purchases a languages course or other learning materials from Linguedo.
(h) Under the “Courses” (“My courses”) menu Registered users can see the free courses and the courses which they have paid for and begin the respective course.
(i) Under the “Connections” or “Contacts” menu Registered users can read and respond to messages sent by other users.
(j) Under the “Communication” (“Messages”) menu Registered users can see their connections with other users and amend contact requests.
(k) Under the “Groups” menu Registered users can see and open their groups and enter groups as a member/user. Furthermore, it is possible to send so-called group messages to all members of a group. It is not possible to send private messages to individual members of a group.
(I) Under the “Forum” menu Registered users can start discussions, participate in discussions, save discussions as favourites, follow discussions and start their own threads. In this regard, please take into account the rules on behaviour (as above). Access to some forums depends on the so-called “Membership level” of the user. Some forums are reserved for users which have a specific membership level. Posts in the forum may only be edited within five minutes of their creation.
(m) Under the “TimeLine” menu Registered users can create posts visible to all Registered users on the Platform. The user has the option to edit or delete such posts at any time. In this regard, please take into account the rules on behaviour (as above).
(n) Registered users also receive, alongside their access to the Platform, free access to a dedicated vocabulary trainer as a smartphone app (Intuedo vocabulary trainer) for iOS or Android operating systems, for the entire time they maintain their user profile. Linguedo reserves the right to expand, limit or terminate the use of the app at any time.
(4) If the user is a minor, in other words, they have not yet turned 18, they may use the platform, as well as its offers, services and functions including those mentioned, with the authorisation of a legal representative (e.g. a parent).
(1) In the event of improper use of the Platform or Linguedo services by the users, in the event of the user violating the Terms of usage or the behavioural rules and the user’s obligations or in the event of any other serious reason or if Linguedo has any legitimate interest to do so, Linguedo has the right to adopt, at its discretion, measures which it considers appropriate. In particular, Linguedo has the right to immediately delete content, profile data and posts generated by users, to block access to such content, as well as temporarily block user profiles or in the event of repeated violations permanently delete the user’s profile (including content and data relating to it) without warning
(2) In particular, Linguedo has the right to temporarily block a user profile at its discretion and without warning or to delete it permanently in the event that content, data and posts generated by the user violate third-party rights or legal regulations or if they are in contradiction to the purposes of the Platform or if they contain offensive, terrorist content, content which incites racist hatred, incites violence, is denigrating to the rights of human beings, defamatory, cruel towards animals or is pornographic. Furthermore, Linguedo has the right to block access to users and/or to delete user profiles if the user has not booked a free Language course despite being registered for two months.
(3) When a user is blocked by Linguedo or their user profile is deleted, the user in question is no longer allowed to use the Linguedo services, including under another name or user account.
(4) By blocking or deleting a user profile the validity of any contracts agreed between the user and third parties (e.g. with the reseller) relating to purchased Language courses or other paid learning materials are not affected, as well as their obligations to third parties in this respect, in particular, the obligations in regard to the cost of the course.
The conclusion of a free usage agreement by registering as a user has the exclusive purpose of using Linguedo’s free service. For this reason, there is no right to withdrawal for the consumer. Nonetheless, the user may withdraw from the usage agreement at any time without giving a reason by deleting their user profile.
The user may delete their user profile at any time. In the event of permanent deletion of a user profile by the user, all profile data and content generated by the user, their personal data as well as the data which may have originated from its creation, use and upkeep will be deleted permanently and irrevocably after one month.
(1) The user may withdraw from the Usage agreement as standard at any time with 14 days’ notice before the end of the month without any reason. Upon withdrawing, the usage agreement is terminated and from the moment in which the termination applies, the user will lose access to their user profile and all services and functions of the Platform connected with their profile, including any Language courses that are booked or have been purchased.
(2) Linguedo may withdraw from the usage agreement as standard with 14 days’ notice before the end of the month. Standard withdrawal by Linguedo is not allowed for the entire duration of the Language courses booked by the user. This does not affect the right to withdraw, block or delete a user profile in extraordinary circumstances.
(3) Standard withdrawal must be in writing. Extraordinary withdrawal, without warning, by Linguedo does not require anything in writing, even the deletion of a user profile is sufficient.
(4) Extraordinary withdrawal, without warning, requires a valid reason. Such a reason exists, in particular, at the moment the user improperly uses the Platform or the services and the functions including the offers or if they violate their obligations set out in Art. 8 of these Terms of usage, including the behavioural rules. In this regard, in addition, legal options for extraordinary withdrawal without warning apply.
(5) The blocking, deletion or withdrawal without warning of the user profile does not affect the validity of the contracts previously concluded with third parties (e.g. with reseller) on the Platform, in particular, those relating to the purchase of Language courses and the obligations of the user deriving from them to the reseller.
(6) Withdrawal by the user does not release them from any obligations with third parties (e.g. reseller), for example, the payment of any compensation or costs for the suspended course.
(7) If Linguedo has withdrawn from the contract without warning, the affected user may not use Linguedo services, including under a different name or by using another user account and may not register again as a user.
(8) In the event of withdrawing from the usage agreement, from the moment the withdrawal becomes effective, the user shall lose access to their user profile and all the services and functions of the Platform, including booked Language courses. Furthermore, all the profile data and content generated by the user, their personal data as well as any products and anything stored when creating or using the profile will be permanently deleted irrevocably one month after the withdrawal becomes effective, unless Linguedo saves them as allowed for other reasons or purposes, for example, in order to comply with any storage obligations or based upon a legitimate interest (more details can be found in the Privacy policy.).
(1) Responsibility of the user
(a) In the event that the user violates their obligations, the user is obligated to compensate Linguedo for any damages caused. In this context, users may be held by Linguedo to the full extent of the law.
(b) Should the user have wilfully violated the rights of third parties on the Platform, the user shall exempt Linguedo from any claims made by third parties about the Platform in such contexts.
(c) In particular, the users are obligated to exempt Linguedo from any claims made by third parties in relation to (possible) violations of their obligations by the user as per Art. 8 of these Terms of usage with regard to Platform, including legal costs which may occur through such behaviour.
(2) Responsibility of the Platform and limitations of responsibility
(a) In accordance with legal provisions, Linguedo is responsible only for wilful misconduct and gross negligence. In the event that Linguedo’s responsibility is excluded or limited, such an exclusion or limitation applies to any responsibility of its legal representative, partners or employees.
(b) The limitations of responsibility do not apply in the event of violations to the right of life, limb and health as well as in the event of fundamental violations of a contractual obligation.
(1) German law is applicable.
(2) If singular provisions in these Terms of usage are not valid, or become invalid in the future, in whole or in part, then the other provisions shall remain valid.
(3) The purchase of paid services (e.g. Language course) by the user takes place via an external supplier (“reseller”). The user’s contractual partner is the relative supplier (“reseller”). The purchase of paid services (e.g. Language course) is not part of these Terms of Usage.
Last updated June 2021
I. Name and address of the controller
II. Contact information of the Data Protection Supervisor
III. Data processing on the Intuedo platform
IV. Rights of the data subject
V. Platform availability and the creation of file logs
VI Use of cookies Registration
VIII. Newsletter
IX. Email contact
X. Contact form
XI. Business pages
XII. Use of business pages in professional networks
XIII. Remarketing
XIV. Partnership programmes
XV. Useful plugins
The controller, in accordance with the General Data Protection Regulation and other national regulations for the protection of data in Member States, as well as other data protection provisions in place is:
Linguedo GmbH
Friedrich-Ebert-Anlage 36
60325 Frankfurt am Main
Germany
+49 89 4111 2778
datenschutz@Linguedo.de
www.linguedo.com
The Data Protection Supervisor is:
DataCo GmbH
Dachauer Straße 65
80335 Munich
Germany
+49 89 7400 45840
www.dataguard.de
This page details the provisions in place regarding the protection of personal data on the Intuedo platform. The platform is part of what’s offered by Linguedo GmbH, Friedrich-Ebert-Anlage 36, 60325, Frankfurt am Main, Germany (hereinafter “Linguedo GmbH” or “we”):
Functions of the platform
e-Learning
Vocabulary app
Social platform
Data processed when on the website:
e-Learning
Vocabulary app
Social platform/network
The processing of the technical data is in the legitimate interests of our company to supply a functional platform to users and is as per Art. 6, para. 1, pg. 1, let. F) of the GDPR.
Whenever your personal data is processed, you are considered a data subject as per GDPR and have the rights to the following from the controller:
If your data is being processed, you may obtain the following information from the controller:
You have the right to obtain information about whether personal data is transferred to third parties in Member States or international organisations. In this context, you may request an overview of the appropriate safeguards regarding the transfer in accordance with Art. 46 of the GDPR.
If the processing of personal data concerning you is limited, such data are processed, unless for retention, only with your consent or for investigation, exercising or defence of a third party in a court of law, or for the protection of the rights of another person or legal entity or for reasons of public interest relevant to the European Union or a Member State.
If you have obtained a limitation on processing based upon one of the conditions mentioned above, you will be informed by the controller before the limitation is revoked.
You have the right to request information about such third parties from the data controller.
In exercising this right, you also have the right to direct transfer of the personal data from one data controller to another, if technically feasible. This right may not infringe the rights and freedoms of others
The right to portability of data does not apply to the processing of personal data required to carry out a task in the public interest or connected to the work of public authorities in which the data controller is invested.
The data controller abstains from further processing of personal data, unless it can demonstrate relevant legitimate reasons to continue processing which are relevant to the interests, rights and freedom of the subject or for the investigation, exercising or defence of a third party in a court of law.
In the event that the personal data are processed for direct marketing purposes, you have the right to object to the processing of the personal data concerning you for this reason at any time, including the profiling to the extent in which it is connected to direct marketing.
In the event that you object to processing for direct marking, personal data may not be used for this purpose.
In the context of the using services of online companies and without prejudice to 2002/58/CE, you have the possibility to exercise your right to object to automatic systems which use specific technology.
Still, such decisions cannot be based on certain personal data categorised in particular, in Art. 9, para. 1 of the GDPR, unless not applied in Art. 9, para. 2, let. A) or B) of the GDOR and adequate measures are adopted to protect the rights, freedoms and legitimate interests.
In the above-mentioned cases in 1–3, the data controller should take appropriate measures to protect the rights, freedoms and legitimate interests, unless the right to have a human intervention on behalf of the data controller exists, as well as the right to express one’s own opinion and contest the decision.
The supervisory authority to which you must make your claim will inform the claimant of the status or possibility of a claim, including the right to any legal recourse as per Art. 78 of the GDPR.
In this context, the following data is collected:
To protect our system from fraud and hacking we use a local version of Wishlist Member. In this context, there is no transfer of data.
This data is saved in our system in the file logs. This data is not stored together with the personal data of the user.
This saving in log files is done to guarantee the functionality of the platform. Furthermore, this data allows us to optimise the platform and to ensure the security of our IT systems. In this context, there is no right to use such data for marketing purposes.
Among these purposes, there are also our legitimate interests to process the data as per Art. 6, para. 1, pg. 1, let. F) of the GDPR.
In the case of storage in file logs, no longer than seven days. It is possible that it may be stored longer than this. In such a case the IP addresses of the users will be deleted or stored anonymously so that there is no way to discover the identity of the customer visiting the site.
The following is also saved alongside cookies:
We use cookies for the following applications:
The data collected on the users via technical cookies are not used to create user profiles.
With regard to the data collected during the registration process, this occurs as soon as the registration on our website is cancelled or amended.
To request that your personal data be deleted, please send an email to datenschutz@Linguedo.de
In order to process the data, during registration, you will be asked to consent and you will be informed of our privacy policy.
In the context of data processing for the newsletter, there is no transfer of data to third parties. This data will be used exclusively to send the newsletter.
Other personal data obtained during the subscription process will be automatically deleted after a maximum of seven days.
This link also allows the withdrawal of consent to store the data collected during the subscription process.
This data will be used exclusively for the conversation taking place.
Legal basis for the processing of data transferred when sending an email is Art. 6, para.1, pg. 1, let. F) of the GDPR. There is a further legal basis if the email is used to conclude a contract as per Art. 6, para.1, pg. 1, let. F) of the GDPR.
Other personal data obtained during the process will be automatically deleted after a maximum of seven days.
For this reason, please send an email to datenschutz@Linguedo.de.
All personal data saved during the contact will be deleted in this instance.
In order to process the data, when contacting us, you will be asked to consent and you will be informed of our privacy policy.
Alternatively, you can contact us using the email address provided. In such a case, the user’s personal data transferred by email will be saved.
This data will be used exclusively for the conversation taking place.
Any other personal data processed when sending are to prevent the improper use of the contact form and to ensure the security of our IT systems.
The legal basis for the processing of data transferred when sending an email is Art. 6, para.1, pg. 1, let. F) of the GDPR. There is a further legal basis if the email is used to conclude a contract as per Art. 6, para.1, pg. 1, let. B) of the GDPR.
Other personal data obtained during the process will be automatically deleted after a maximum of seven days.
For this reason, please send an email to datenschutz@Linguedo.de.
All personal data saved during the contact will be deleted in this instance.
The use of our business pages on social networks.
Facebook:
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Republic of Ireland
On our business page we share information and offer Facebook users the opportunity to communicate with us. More information about our pages on Facebook can be found here: https://it-it.facebook.com/policy.php
Instagram:
Instagram, Part of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2 Republic of Ireland
On our business page we share information and offer Instagram users the opportunity to communicate with us. It is possible that by interacting with our business page (for example, by commenting, posting, liking, etc.) you may make public personal data (e.g. real name or profile photo). Due to laws and the fact that we do not have any influence on the processing of your personal data collected by Instagram when you interact with Linguedo GmbH’s pages, we cannot give you any information in regard to the purpose and scope of processing.
Our business pages on social networks are used to communicate and exchange information with (potential) customers. In particular, we use our business pages to:
promote, with potential prospects, interesting partnerships with some hospitals and share other interesting information
In such a case the published material regarding our business pages can be about the following content:
In such a context, each user is free to decide to publish their personal data when engaging.
The legal basis for this processing of data is Art. 6, para. 1, let. A) of the GDPR.
Data transferred through our business pages is not stored on our own systems.
You can object to the processing of your personal data, which we collect in the process of you using our Instagram page, at any time and have rights as the data subject, as set out in point IV of this privacy policy. In order to do so, sent an email requesting the deletion of your data to datenschutz@Linguedo.de For anything that concerns your personal data via Instagram and the right to object, you can find more information here:
Instagram: https://help.instagram.com/519522125107875
YouTube:
YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, United States
On our business page we share information and offer YouTube users the opportunity to communicate with us. It is possible that by interacting with our business page on YouTube (for example, by commenting, posting, liking, etc.) you may make public personal data (e.g. real name or profile photo). Due to laws and the fact that we do not have any influence on the processing of your personal data collected by YouTube when you interact with Linguedo GmbH’s pages, we cannot give you any information in regard to the purpose and scope of processing.
Our business pages on social networks are used to communicate and exchange information with (potential) customers. In particular, we use our business pages to:
promote, with potential prospects, interesting partnerships with some hospitals and share other interesting information
In such a case the published material regarding our business pages can be about the following content:
In such a context, each user is free to decide to publish their personal data when engaging.
The legal basis for this processing of data is Art. 6, para. 1, let. A) of the GDPR.
Data transferred through our business pages is not stored on our own systems.
You can object to the processing of your personal data, which we collect in the process of you using our YouTube page, at any time and have rights as the data subject, as set out in point IV of this privacy policy. In order to do so, sent an email requesting the deletion of your data to datenschutz@Linguedo.de For anything that concerns your personal data via YouTube and the right to object, you can find more information here:
YouTube: https://policies.google.com/privacy?gl=DE&hl=de
TikTok
TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Republic of Ireland
On our business page we share information and offer TikTok users the opportunity to communicate with us. It is possible that by interacting with our business page on TikTok (for example, by commenting, posting, liking, etc.) you may make public personal data (e.g. real name or profile photo). Due to laws and the fact that we do not have any influence on the processing of your personal data collected by TikTok when you interact with Linguedo GmbH’s pages, we cannot give you any information in regard to the purpose and scope of processing.
Our business pages on social networks are used to communicate and exchange information with (potential) customers. In particular, we use our business pages for:
The published material via our business pages can be about the following content:
In such a context, each user is free to decide to publish their personal data when engaging.
The legal basis for this processing of data is Art. 6, para. 1, let. A) of the GDPR.
We save published activities and personal data collected via our TikTok business page up until the time when consent is withdrawn. Furthermore, the retentions periods applicable by law are valid.
Furthermore, we process the data collected from our business page in our systems. Such data is stored for the following time period: 12 months
You can object to the processing of your personal data, which we collect in the process of you using our TikTok page, at any time and have rights as the data subject, as set out in point IV of this privacy policy. In order to do so, sent an email requesting the deletion of your data to datenschutz@Linguedo.de For anything that concerns your personal data via TikTok and the right to object, you can find more information here:
TikTok: https://www.tiktok.com/legal/privacy-policy?lang=de
LinkedIn:
LinkedIn, Unlimited Company Wilton Place, Dublin 2, Republic of Ireland
On our business page we share information and offer users the opportunity to communicate with us.
Our business page is used for candidates, information/PR and Active Sourcing.
We do not have information with regard to your personal data which is held at the other responsible party for our business page at our company. You can find more information about the processing of data by
LinkedIn here:
https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
It is possible that by interacting with our business page (for example, by commenting, posting, liking, etc.) you may make public personal data (e.g. real name or profile photo).
You can object to the processing of your personal data, which we collect in the process of you using our business page, at any time and have rights as the data subject, as set out in point IV of this privacy policy. In order to do so, please send an email to the address available in this privacy policy.
You can find more information about the right to withdraw and deletion here:
LinkedIn:
https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
We use IP addresses and other information provided by the user (in particular, the postcode entered during registration or an order process) for geotargeting purposes.
Remarketing communication is used, for example, to allow users to see local offers and adverts which are more relevant to them. The legal basis for using an IP address and any other information provided by the user (in particular, the postcode), is Art. 6, para. 1, let. F) of the GDPR, which is based upon our interests in using precise geotargeting communication and, therefore, supplying offers and adverts which are more relevant to the user.
In this context, some of the IP addresses, as well as additional information supplied by the user (in particular, the postcode), are only extracted and are not stored separately.
You can avoid the use of geotargeting by using a VPN or proxy server, which prevents your precise location from being used.
We use geotargeting on our platform for the following purposes:
Furthermore, we use the following partnership programmes:
DigiStore24
1. Scope of application for the processing of personal data
We use DigiStore24 as a reseller to upgrade our product. In the case of an upgrade, with the user’s consent, we transfer the pseudonym, email address and user’s ID to DigiStore24 in order to carry out the upgrade. You can find more information about the processing of data by DigiStore24 here:
Imprint
https://www.digistore24.com/page/imprint
Usage conditions
https://www.digistore24.com/page/terms
Data protection
https://www.digistore24.com/page/privacy
We use plugins for various purposes. The plugins used are listed below:
Cookiebot use
We use the functionality of Cookiebot from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark to collect cookie consent.
Cookiebot offers software which collects consent for the use of cookies and to track users online. Cookiebot informs users of our website about the cookies used on the website. Furthermore, you have the possibility to deactivate groups of cookies, except functional cookies (necessary for the website to be displayed correctly). As per Art. 7, para. 1 of the GDPR we are required to document your consent or your refusal to consent to cookies.
By doing so, the following personal data, in particular, is processed via Cybot:
– IP address of the end user in an anonymous manner (the last three digits are transferred with “0”).
– time and date of consent
– end user’s browser
– URL entered for consent
– encrypted, anonymous and causal key
– state of end user’s consent, which is proof of authorisation.
In order to do this Cybot adds a cookie to your computer
The key and the state of consent are also saved on the end user’s browser as a cookie (CookieConsent), in order to allow the website to automatically read and apply the user’s consent for all future visits to the page and the end user’s future sessions up to a maximum of 12 months. The key is used to prove authorisation and as an option through which the authorisation stored on the end user’s browser can be verified and has not been changed since original consent was given via Cybot.
If the function “Multiple Authorisations” is active, you can authorise consent to multiple websites with one authorisation, Cybot will then save a separate, unique, causal ID, with the end user’s consent. If all the following criteria are satisfied, this key will be stored in the end user’s browser as an encrypted cookie “CookieConsentBulkTicket”.
All data is hosted in an Azure data centre from the provider Cloud Microsoft Ireland Operations Ltd, South County Business Park, One Microsoft Court, Carmanhall and Leopardstown, Dublin, D18 P521, Republic of Ireland.
You can find more information about the processing of data by Cybot here:
https://www.cookiebot.com/de/privacy-policy/
The use of Cookiebot is for the creation and display of information about cookies to the end user and for the saving and display of cookie scan reports in the privacy policy. By doing so we can comply with our IT obligations in regard to the users of our website as per Art. 13, 14 of the GDPR, and collect and document consent in accordance within the framework of the GDPR for the use of cookies.
Furthermore, we use Cookiebot to receive aggregated information on the choices of users regarding the types of cookies they accept and a graphic representation of this in the service manager.
The legal basis for this processing of data is Art. 6, para. 1, let. F) of the GDPR. In this context, our legitimate interests consist in the purposes mentioned in point 2 for the processing of data. The interests and rights of the users are also protected via the anonymity of the IP address.
Your personal information will be stored by Cybot for the period necessary to complete the above-mentioned purpose in this privacy policy, or as is necessary by law, e.g. for tax and accounting purposes.
The cookies used by Cookiebot will be stored for a maximum of 12 months on the user’s device.
By using the function “Do Not Track” on a supported browser, you can prevent the collection and processing of personal data by Cybot, preventing third-party cookies being saved on your computer, deactivating script codes on your browser or installing a script blocker such as NoScript (https://noscript.net) or Ghostery (https://www.ghostery.com) on your browser.
You can find more information about the right to withdraw and cancellation regarding Cybot here
https://www.cookiebot.com/de/privacy-policy/
Use of Facebook Pixel
You can find more information about the processing of data by Facebook
https://de-de.facebook.com/policy.php
You can find more information about the right to withdraw and cancellation regarding Facebook here
https://de-de.facebook.com/policy.php
Use of Facebook Retargeting
Facebook Retargeting is used to develop advertising campaigns and interactions with them. Via Facebook Retargeting some users are reminded of products which they have searched for or considered but not purchased. In order to do this Facebook adds a cookie to your computer
By doing so, the following personal data, in particular, is processed via Facebook:
– information of the user’s activities
– websites visited
– which products were shown
– which posts were clicked on
– information about the device, in particular, the type of device, IP address
– users Facebook account, if they logged into Facebook
In such context, the data is processed on Facebook Inc’s servers, Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025 in the United States. Facebook has joined the agreement between the European Union and the United States, The EU/USA Privacy Shield and has been certified. In this context, Facebook is obligated to respect the standards and laws set out by the European Union on the protection of data. You can find more information on the following paragraph by following this link: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
Other receivers of data are suppliers and employees of Facebook Inc., e.g. for analysis purposes.
You can find more information about the processing of data by Facebook
https://de-de.facebook.com/privacy/explanation
By using the function “Do Not Track” on a supported browser, you can prevent the collection and processing of personal data by Facebook, preventing third-party cookies being saved on your computer, deactivating script codes on your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) on your browser.
To deactivate personalised advertising for Facebook users, they must be logged in and use the following link:
https://www.facebook.com/settings/?tab=ads
You can find more information about the right to withdraw and cancellation regarding Facebook here:
https://de-de.facebook.com/privacy/explanation
Use of Facebook Lookalike Audience
With Facebook Lookalike Audience we can add other Facebook users to our target audience if they have similar attributes to our customers and users of Facebook Custom Audience by Facebook Inc. As a result, these users will receive personalised marketing content from our company within Facebook. Facebook chooses target people through Lookalike Audience registering users’ common characteristics on Facebook Custom Audience, for example, demographic information and interests and then comparing them.
In order to do this Facebook adds a cookie to your computer
By doing so, the following personal data is processed via Facebook:
You can find more information about the processing of data by Facebook
https://www.facebook.com/legal/terms/customaudience
https://www.facebook.com/about/privacy
https://www.facebook.com/policies/cookies
By using the function “Do Not Track” on a supported browser, you can prevent the collection and processing of personal data by Facebook, preventing third-party cookies being saved on your computer, deactivating script codes on your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) on your browser.
You can find more information about the right to withdraw and cancellation regarding Facebook here:
https://www.facebook.com/legal/terms/customaudience
https://www.facebook.com/about/privacy
Use of Google Analytics incl. Google Analytics Remarketing
Google Analytics analyses, for example, the visitors’ origin, their time spent on a single page as well as the search engine used and allows for better monitoring of advertising campaign success. In order to do this Google adds a cookie to your computer By doing this, some data may be saved and evaluated, such as:
We use Google Analytics to evaluate your use of our online business pages, to create reports on their use and to use further Google services connected to the use of our online presence and the use of the internet.
Furthermore, we use Google Analytics Remarketing with which personal data concerning you is collected and evaluated to present you with adverts seen before. To use this Google service, we also associate data with our Google Ads account. Google Ads is also provided by Google.
We requested the anonymisation of IP addresses, therefore, Google shortens your IP address as soon as possible and in accordance with technical possibilities. Only in exceptional cases will the complete IP address be transferred to a Google server in the USA and then abbreviated there.
Google transfers personal data concerning you to partner companies as well as others responsible for the processing.
You can find more information about the processing of data by Google here:
https://policies.google.com/privacy?gl=DE&hl=de
By using the function “Do Not Track” on a supported browser, you can prevent the collection and processing of personal data by Google, preventing third-party cookies being saved on your computer, deactivating script codes on your browser or installing a script blocker such as NoScript (https://noscript.net) or Ghostery (https://www.ghostery.com) on your browser.
You can find more information about the right to withdraw and cancellation regarding Google here:
https://policies.google.com/privacy?gl=DE&hl=de
Furthermore, you can prevent the collection of data generated by cookies and which refers to your online presence (incl. Your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugins available at this link: https://tools.google.com/dlpage/gaoptout?hl=de
Using the following link you can deactivate the use of your personal data from Google: https://adssettings.google.de
Use of Google Tag Manager
Use of Google AdWords
Use of Google Optimize
In this context, it is possible that the data is transferred to Google servers in the USA. Google has joined the agreement between the European Union and the United States, The EU/USA Privacy Shield and has been certified. In this context, Google is obligated to respect the standards and laws set out by the European Union on the protection of data. You can find more information on this using the link below: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
You can find more information about the processing of data by Google here: https://policies.google.com/privacy?gl=DE&hl=de
Cookie |
duration |
_gaexp |
3 months |
You have the right to withdraw consent with regard to the processing of personal data at any time. The withdrawal of consent does not affect the legality of the processing based on consent prior to the withdrawal.
Use of Hotjar
We use Hotjar, a web analytics service provided by Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141, Malta (hereinafter Hotjar).
We use Hotjar to better understand the needs of our users and to optimise the service and experience. Hotjar is a technological service which helps us to better understand our users’ experience (e.g. how long they send on which pages, which links do they click on, what do they like and dislike, etc.) and this allows us to create and sustain our service using the users’ feedback. Hotjar uses cookies and other technology to collect data about our users’ behaviour and their devices: Device IP address (collected during the session and stored in a way that it cannot be identified), screen dimensions, type of device (unique identifiers of the device), browser information, location (only the country) and the preferred language to display our website. Hotjar remembers this information on our behalf in an anonymised user profile. Hotjar is contractually banned from selling information collected on our behalf.
For more detailed information, see the “Information about Hotjar” on the Hotjar support site.
The user’s consent is the fundamental legal basis for the processing as per Art. 6, para. 1, pg. 1, let. A) of the GDPR.
Your personal information will be stored by Hotjar for the period necessary to complete the above-mentioned purpose in this privacy policy, or as is necessary by law, e.g. for tax and accounting purposes.
You have the right to withdraw consent with regard to the processing of personal data at any time. The withdrawal of consent does not affect the legality of the processing based on consent prior to the withdrawal.
By using the function “Do Not Track” on a supported browser, you can prevent the collection and processing of personal data by Google, preventing third-party cookies being saved on your computer, deactivating script codes on your browser or installing a script blocker such as NoScript (https://noscript.net) or Ghostery (https://www.ghostery.com) on your browser.
Use of Bootstrap
Use of Google Webfonts
Usage of MailChimp
Use of Wordfence Security
Use of Vimeo
This privacy policy has been created with the support of DataGuard.